Took 2 hours to get my pizza delivered, and I only live 3 miles from their store on Fairchild. When it finally arrived, the pizza was all sloshed to one side and cold.
I could not believe what I was being, the pizza delivery guy, actually had his penis showing, he asked me if I liked what I saw, I slammed the door in his face and locked it.
A police report was filed, and they are investigating. It took hours to calm my husband down, he wanted to drive to papa johns and find this delivery driver.
Ill never order from them again, their managers need to learn what customer service means.
When the replacement pizza arrived finally, it was hot this time, however it was not the right pizza. I ordered a supreme, they sent me a plain cheese pizza.
When I opened the pizza box, to my horror there was a used condom laying right on top of the pizza.
I went in to order, and while waiting, observed the pizza maker drop a pizza dough on the floor, to my horror, he picked it up off the floor, brushed the dirt off, and made a pizza using that dough. I pointed this out to the manager on duty, her response was "im running the store, your not, mind your own business".
When I opened the door, the delivery guy handed me the pizza, and I noticed he had his erect penis sticking out from his pants.
I will never order from Papa Johns again, I am a paying customer, and deserve to have what I ordered, delivered in a timely manner, and get what I pay for. Then to be treated like that, never again. There are other establishments who appreciate my business.
Took over a hour to get it, pizza was a small pepperoni, no breadsticks or pop.
Im still just in dis-belief, that this happened, never never again, will I order from them. Not only are there delivery drivers slow, but sex perverts.
When I called the store, I was put on hold for 15 minutes, and then when someone finally answered the phone, I was told it would be 2 hours to deliver another pizza. Told the manager that that was too long to wait and I wanted a refund. She said if I wanted a refund, I would have to bring the pizza to the store to get my money back.
On my way home from work on Saturday around 6pm, I decided that pizza sounded really good, and thought papa johns would be a good choice.
It's a Papa John's. Food has always been hot and delicious although toppings are not always even. Last week I ordered a large double pepperoni but was told, "we can't do that." I thought she was joking so I continued with my order... She wasn't kidding. WTH? I've ordered this many times before. She refused to add 2 toppings of pepperoni. OK. Hello, Domino's....
I ordered for delivery, after a hour, it finally arrived.
I could not believe it, immediately I left.
When I phoned the store, I was told very rudely that the drive would need to pick up the pizza before they would replace it. I inquired as to how long that would take, I was told 2 hours at least.
I told the driver that I ordered a sausage pizza, and asked where my pop and breadsticks were. He rudely said, "not my problem, call the store".
Upon calling and speaking with the manager of the store, he told me that I was lying and didn't believe a word I said. O my god, what kind of pizza place is this.
I ordered a large sausage pizza, breadsticks, and a 2 liter.
I paid by credit card, so I guess ill contact my credit card company to file a complaint.
Never will go back to that place again, imagine the poor person who Got the pizza made with that dough.
Called the store again, and spoke with the manager and she said that I was scamming them, and they would not replace it again, then hung up on me.
Papa John S Pizza is a US Meal Delivery based in Danville, Illinois. Papa John S Pizza is located at 302 W Fairchild St, Danville, IL 61832, USA.
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