No stars piss poor help Hate the COMMUNIST REBATE PROGRAN because thay dictate where you have to spend the money u should be putting in ur pocket not on something else from the store.vYOU ARE NOT SAVING ANY MONEY that u can spend somewhere else.
Lumber yard staff 'too busy to help, got trucks to unload'. Then sku I was looking for didn't exist, finally got some one to tell me take this instead. Over 1/2 hr to pick up 8-2x4 / inside staff was fine
Tried doing a return, the customer service associate Jena was extremely rude during the start of the transaction, made it sound like I had stolen the item, and told me very sarcastically "have a nice day" as she walked away. Another associate came and had the same reaction. Finally Jake came and at least tried looking for the online sku to proceed with the return. Unfortunately he wasn't able to help me either with it being a discontinued item, but he acted with professionalism and at least tried to help me in the process. Will not be doing business here anymore and reccomend that the service desk employees receive training on how to interact with humans in a professional manner.
The staff is always very helpful and the store is organized clearly so that you can find what you are looking for easily.
Sales person went to look for me an item and never came back.
Menards is a US Hardware Store based in Danville, Illinois. Menards is located at 36 W Newell Rd, Danville, IL 61834, USA.
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